Customer ServiceAlarm.com Annual Residential Plan Comparisons
Discounted Annual Plan Features
| Central Station Monitoring | ✅ | Optional | Optional | Optional |
| Central Station Monitoring Certificate | ✅ | With Monitoring | With Monitoring | With Monitoring |
| OTA Equipment Firmware Updates Upon Request | ✅ | ✅ | ✅ | ✅ |
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Service term starts at time of activation, not time of purchase. Services must be activated within one year of purchase date. Annual plan rates are locked and will not be increased during initial service term. The service will automatically renew each year unless cancelled. A renewal invoice will be sent prior to the renewal date. No partial refunds for early cancellation unless cancelled by the service provider.
Service rates do not include taxes or regulatory fees such as those for registration or permits that may be required in some areas. Services herein do not include equipment or the servicing / maintenance of said equipment. All equipment maintenance and repair is the responsibility of the subscriber.